Returns & Exchanges

Return Shipping

We stand behind our products and will pay return shipping for defective merchandise and incorrect product deliveries. 

General Return & Exchange Policy

1. Returns will only be allowed within 30 days of purchase.

2.  All returns must be in the original, unopened package. (Due to safety and sanitary concerns, we cannot accept opened items.)

3.  If a product is being returned for a defect, we must have picture proof of said defect. If product is found to be defective, it will be the customer's choice to get a refund or a replacement.

To Initiate a Return

Please email info@chanasya.com with your:

1. Name
2. Email
3. Order Number
4. Shipping Address
5. Subject line should read “Return”